Privacy Policy

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As a consulting, technology services and digital  transformation clicntap group companies (CLICNSOLVE SOLUTIONS SA DE CV, CNT Digital Solutions LLC and CNT Global Services Inc) are at the forefront of innovation leveraging  consultancy, hardware and software solutions to address the entire breadth of our clients’ needs. From  advancing the digital consumer experience, to accelerating intelligent  industry and transforming enterprise efficiency, we help our clients  define the right path forward to a better future.

clicntap group is  committed to protecting all personal data entrusted to it as part of its  activities. We are committed to fostering transparency on how we  collect and further process personal data.

The aim of this Privacy Policy is to provide you with all the  relevant information regarding the collection and further processing of  your personal data by clicntap group. In particular, in relation to the collection and processing of  information which may result from your use of the clicntap website – www.clicntap.com (hereinafter, “the website”).

clicntap group Services, as the group’s parent company and other  entities of the group (hereinafter, “we”, “us”, “our” or “clicntap group”)  may collect and process your personal data as a data controller.

Although your visiting our website will not necessarily result in the  collection and/or further processing of your personal data, accessing  parts of the website and/or requesting specific information may lead to  such processing. Depending on the purpose for which clicntap group collects  or further processes your personal data, it shall either rely on your  consent or on its legitimate interest. Please find below the main  purposes for which clicntap group shall collect and/or further process your  personal data:

• Purpose: To answer any request, query, or inquiry you may submit through a contact form. Legal basis: Your consent.

• Purpose: To  enable the use of cookies and/or other trackers – provided you agreed  to it – and subject to the terms and conditions detailed under the Cookies Policy. Legal basis: Your consent.

• Purpose: To allow you to register to an event or webinar. Legal basis: Your consent.

• Purpose: To allow you to subscribe to a newsletter. Legal basis: Your consent.

• Purpose: To allow you to download reports, articles, or other documents. Legal basis: Your consent.

• Purpose: To conduct customer satisfaction surveys. Legal basis: Your consent.

• Purpose: To allow you to submit a job application. Legal basis: Your consent.

• Purpose: To allow you to submit a job application. Legal basis: Your consent or clicntap group legitimate interest to promote job offerings and/or recruit talents.

• Purpose: For marketing purposes, to share information regarding clicntap group offerings with you. Legal basis: Your consent or clicntap group legitimate interest to share and promote its offerings.

clicntap group shall keep your personal data for no longer than is necessary for the purpose(s) for which they were first collected. clicntap group shall determine the appropriate retention period considering  the purpose(s) of the processing and the relevant applicable legal  requirements.

This means that the retention period may be defined differently  depending on the purpose(s) pursued by the processing and the local  requirements, considering specific legal obligations. In any case, and  as described below, you can exercise your rights to access your personal  data, object to the processing of your personal data, or ask that your personal data be rectified or deleted.

clicntap group is an organization, as such, entities of the  group may access and further process your personal data. However, such  access will always be strictly limited to the relevant stakeholder(s)  both from a functional and geographical scope.

clicntap group may share your personal data with third parties from time  to time and only where strictly necessary. Where clicntap group shares your  personal data with any third party, it shall do so in compliance with  any applicable data protection legislation. Where any cross-border  transfers of personal data are involved, such transfers shall be framed  by the appropriate data transfer mechanism(s). 

We may also be required – by law, legal process, litigation, and/or  requests from public and/or law enforcement authorities – to disclose  your personal data.  Please note that any such disclosure shall only  occur after clicntap group has carefully assessed and ascertained the  legality and legitimacy of the request, as provided under our internal  policies.

Should you have any question or require further information on  whether or why clicntap group may share and/or transfer your personal data,  please reach out to our Data Protection Officer(s) using the contact  form available below. 

You can request access to, rectification or deletion of your  personal data. You may also object to the processing of your personal  data, or request that such processing be restricted. You may  also withdraw your consent at any time, which will not affect the  lawfulness of the processing. In addition, you may ask for the  communication of your personal data in a structured, commonly used and  machine-readable format. 

If you wish to exercise any of these rights and/or if you have any  question or request related to the processing of your personal data,  please reach out to our DPO using our dedicated contact form. Please  include all relevant information allowing us to best address your  question/request.

clicntap group websites may feature links to third-party websites.  clicntap group does not make any representations or warranties with respect  to such third-party websites. You should be aware that the owners and  operators of such third-party websites might collect, use, or transfer  your personal data under different terms and conditions than clicntap group.  Therefore, we invite you to carefully review any such third-party  website’s Privacy Notice, Terms of Use and/or other documentation.

This Notice was last updated In April 2024. Please note that we  may periodically change this Notice  to keep pace with new technologies,  industry practices, and regulatory requirements, among other reasons.